Returns And Refund Policy

Returns And Refund Policy

It is our endeavor to ensure your entire satisfaction and as means to this end, thorough quality inspection and assurance is done before we dispatch our products. In the unlikely event of your receiving a faulty or damaged product, kindly inform Amla Ayurvedicmall Pvt Ltd by return email at info@organickeralastore.com along with a photograph of the damaged product within 1 day from delivery. It is our assurance that damaged products will be replaced free of cost. These products are strictly non-refundable or non-returnable.

Further, if you are not satisfied with the purchase made, you may, within 24 hrs, exchange the same with any other product from our catalogue which is either of the same price or of higher value than the purchased item. Kindly note however that the item purchased should be returned in perfect condition using appropriate packing materials to ensure safe arrival at Amla Ayurvedicmall Pvt Ltd. Returns are inspected on receipt and we regret that exchange may not be possible if the same reaches us in a damaged condition or without original package. Subject to the above, you can exchange the item with a product of same or a higher value by remitting the balance amount, where required. Amla Ayurvedicmall Pvt Ltd will not incur any cost for the return of such goods.

Cancellations of orders placed are accepted only within 24 hrs as your orders will be processed the very next day. Your requisition for cancellation can be made by email to info@organickeralastore.com . Refunds for a cancelled order will be transmitted to your bank account by RTGS or NEFT within 7 working days. For return; send the items to Amla Ayuvedicmall Pvt Ltd, Infopark TBC, Kaloor JNI Stadium, Kochi, Kerala, India - 682017